Privacy Policy

1. ABOUT US

The lang cat limited (we/us/our) is the owner and operator of www.langcatfinancial.co.uk , www.thelangcat.co.uk and all associated lang cat websites (including any subsequent or replacement URL or URLs) (our Site), including any applications and/or digital channels provided by us for the purpose of accessing our Site or other services, and the provider of the lang cat services, business information, publicity, products or goods (together, our Services). We are a limited company registered in Scotland under company number SC390771. Our registered company address is 6 Quayside Mills, Edinburgh, EH6 6EX. Our VAT number is GB108692109.


We are what is known as a data controller of the personal information we gather and use, which means we determine what happens to this data. By using our Services you are accepting and consenting to the practices described in this notice, and in providing us with personal information you warrant that you have all necessary consents, rights and permissions necessary to do so. Further details in connection with our and your use of personal information are also contained in our Terms of Use. We may update this notice from time to time by updating these terms on our Site.

2. YOUR RIGHTS AND CONTACTING US

You have the right to see what personal information we hold about you, and can ask us to take action regarding this information – for instance, correct inaccuracies, delete or restrict personal information or ask for some of your personal information to be provided to someone else. In addition, you can object to how we use your personal information. You can contact us or make a complaint to us (for instance, regarding our use of your personal data) by getting in touch by telephone on 0131 202 5990 or online. You can also write to us at: the lang cat, 6 Quayside Mills, Edinburgh EH6 6EX, or you can make a complaint to our data protection supervisory authority, the Information Commissioner's Office, at https://ico.org.uk or on 0303 123 1113 (local rate).

3. YOUR PRIVACY

We take your privacy seriously and process your data in compliance with data protection law. This notice provides information about your privacy rights and how we gather, use and share your personal information (or personal data). This includes the personal information that we already hold about you now and the further personal information we might collect about you (either directly from you or from a third-party). How we use your personal information will depend on the Services we provide to you.


This notice describes the categories of personal information we process and for what purposes. We are committed to collecting and using such data fairly and in accordance with the requirements of the General Data Protection Regulations, being the EU General Data Protection Regulation 2016/679 (including the Data Protection Act 2018 and laws implementing, transposing or supplementing this regulation into domestic UK law).

4. HOW WE GATHER & USE YOUR PERSONAL INFORMATION

We collect personally identifiable information you may provide to us, for instance when you register to use our Services, through a registration process, enquiry form, feedback form, registration for events, panel participation and emails. We may also collect information from publicly available sources (e.g. Companies House). When you register to use Services, we may ask you to input and collect personal information from you such as your name, e-mail address, password, company details, address, telephone number, product selections and payment or other financial information.


We collect and use personal information where (i) needed to perform a contract with you; (ii) to comply with our legal obligations; (iii) we have your consent (if consent is needed); or (iv) for certain fair or legitimate business purposes, for instance:


  • To provide communications, information or updates which we think will be of interest to you. You have the right to unsubscribe from these communications at any time.
  • Verify identity where this is required.
  • To process an order or financial transaction.
  • To maintain our records.
  • For statistical or survey purposes to improve the Services.
  • To serve website content to you through the Site.
  • To administer and provide the Services, including the provision of tools & functionality, and monitor use of the Services.
  • To contact you about an order, transaction or service.
  • To prevent and detect crime, fraud or corruption, and to prevent any use of the Services which is not in accordance with our terms of use.

For anyone using the Services, including visitors who do not register login details, we may use analysis tools (for instance, Google Analytics or similar) to track user journeys throughout the Site in order to determine any changes to improve your online experience and use of the Services. Also, the Site may use tracking technology by which anonymous data is collected and saved for marketing and optimisation purposes. All visitor data so collected is on an anonymous basis.


We may also collect, and our third party providers of content and web analytics may collect, information about you and where you are on the internet (for example, the type of technology that you are using and your geographical location). Again, we may collect this information even if you do not register with us.


We monitor use of the Services and may capture information about your visit that will help us to improve the quality of what we’re doing or to determine what elements of the Services were used.


Your personal information may be disclosed to other businesses and to reputable third parties who will help process your order, Services or who we otherwise work with. Whenever we share personal information, we will do so in line with our obligations to keep personal information safe and secure.


The majority of your information is processed in the UK. However, some of this (e.g. information held on cloud storage) may be processed by us or the third parties we work with in the European Economic Area (EEA) and countries such as the United States. Where your information is being processed outside of the UK we ensure that this is protected to at least an equivalent level as would be applied by UK data privacy laws.

5. HOW LONG WE WILL KEEP YOUR PERSONAL INFORMATION FOR

How long we keep data in a form which permits identification of data subjects depends on the Services provided to you, and we won’t retain your personal information for any longer than is necessary for the purposes we need to use it for. In some circumstances we will hold personal information for as long as is necessary for managing our relationship with you, for active or potential legal proceedings, to resolve or defend claims and for the purpose of making any payments which we may be legally required to make.

6. YOUR ONLINE ACTIVITIES

We use cookies on our Site and in the provision of the Services in order to make your user experience as easy and quick as we can. For further information, please refer to our Cookie Policy.



© the lang cat ltd, August 2019 edition