In this session from #langcatlive, Steve shares some exclusive findings about consumers' knowledge, trust and perception of financial services firms.

The research, carried out for the lang cat by YouGov and kindly supported by Schroders, looks at what real people want to know from the financial sector, and points to some interesting gender splits within the data.

It also uncovers where people are likely to go for 'advice', and attitudes towards new generation investments such as cryptocurrency and trading platforms.

Throughout the session, Steve talks to Financial Life Planning chartered financial planner Kate Shaw to discuss the findings and whether they resonate with her day-to-day experience with clients.

Watch the full session below: