written by Tom McPhail
Thursday, 21 April 2022
Last week on the podcat Tom shared his personal take on what's wrong with pensions (you can listen back to that episode here).
Afterwards, it was helpfully pointed out to him that it would be good to think about some answers to the problems he had raised. So here we are.
In this week's podcat, Tom outlines a wide-ranging set of potential solutions to some of the challenges the pensions industry faces, such as consumer engagement and the "mess" of the current regulatory framework.
He suggests we have been "seduced" by the world of auto-enrolment and defaults, and in so doing have forgotten the importance of the relationship between pension providers and consumers.
Tom looks at basics that are being missed, like capturing people's personal email addresses, to making more of an explicit link to accessing pensions and entering retirement.
He discusses using simple projections to encourage people to revisit their retirement planning, and what people really think about pension tax relief.
He also suggests the pensions industry perhaps needs to move from paying lip service to putting the consumer at the heart of everything, and actually doing so.
Hope you enjoy what you just heard. If you'd like to give feedback, you can DM Tom on Twitter @pensionsmonkey.
You'll find the full back catalogue of previous episodes wherever you get your podcasts, where you can also leave a review and subscribe. We also post each episode here in Analyser every week.
Thanks for listening.